Privacy Policy

Effective Date: 01.05.2025

At DoorMax Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website (https://www.doormaxsolutions.com) and engaging with our business, you agree to the terms of this policy.

Who We Are
DoorMax Solutions is a trusted provider of professional garage door services based in Boston, Massachusetts. We specialize in high-quality repairs, installations, and maintenance for residential and commercial garage doors.

  1. Information We Collect

We collect information from you in various ways, including:

a) Personal Information
We may collect personal information when you:

  • Contact us via form submissions, email, or phone

  • Request a quote or schedule a service

  • Subscribe to our newsletter or promotional offers

  • Leave a review or testimonial

This information may include:

  • Full Name

  • Email Address

  • Phone Number

  • Address

  • Service details

  • Any other information you voluntarily provide

b) Non-Personal Information
We may automatically collect certain information when you visit our website, such as:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages viewed and time spent on the site

  • Referral source or search engine used

This helps us improve website performance and user experience.

c) Cookies and Tracking Technologies
We use cookies, Google Analytics, and similar tools to collect and analyze usage data. Cookies help us remember your preferences, deliver relevant content, and track the effectiveness of our online marketing.

  1. How We Use Your Information

Your personal information is used to:

  • Schedule and manage appointments or quotes

  • Respond to inquiries or customer support requests

  • Send service updates or confirmations

  • Improve our website functionality and customer experience

  • Communicate marketing promotions (with your consent)

  • Comply with legal obligations and business policies

  1. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal data. We may share your information with:

  • Service providers and contractors who support our operations (e.g., CRM, payment processors, email marketing tools)

  • Law enforcement or government agencies, when required by law

  • Trusted third parties for legal, security, or technical support

All third-party partners are required to maintain confidentiality and security of your information.

  1. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent to marketing communications at any time

  • Request a copy of the data we have about you

  • Request that we limit the use of your information

To make any of these requests, please contact us at: [email protected]

  1. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, misuse, or disclosure. While we strive to use secure methods, no data transmission over the internet can be guaranteed to be 100% secure.

  1. Retention of Information

We retain your information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, and to resolve any disputes.

  1. Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies separately.

  1. Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently gathered information from a minor, we will take steps to delete it.

  1. Changes to This Privacy Policy

DoorMax Solutions may update this Privacy Policy periodically. We encourage you to review this page regularly to stay informed about how we protect your personal information. Any changes will be effective immediately upon posting the updated policy on our website.

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

DoorMax Solutions
Email: [email protected]
Phone: +1 774-438-6403
Website: www.doormaxsolutions.com
Business Address: 6 W Summer St. Taunton, MA-02780, USA